Few things that caught my eye and a bit of last night atmosphere....
I wish you a lovely weekend!
My home is on The Design Files today, thanks to the Lucy who will be reporting from Milan's Salone del Mobile.
I'm very excited about Fuori Salone and I hope I'll have some nice photos to share with you soon!
Thank you!
your orders went far beyond my expectations! Thank you so so much!
I wrote a post once about the importance of packaging.One of the things I learned in the meantime at my own expense as a seller and as a buyer is how important is for your lovely packaging to arrive at its destination.It might seem like a very banal lesson, but here is what made me think: Recently I purchased few items from various small shops through Etsy and mini cards from MOO.Believe me or not none of these items ever arrived.I sent the emails and received an answer and replacement from MOO in 24 hours.I'm still waiting for a reply from other shops, and don't get me wrong I know how it feels when you have to answer one of those mails- let's say it's not the first thing you wish to do in the morning...and even less in the evening :) But when people from MOO answered, all my disappointment disappeared, I felt loved and cared for, and I was completely convinced that they are the best place to buy all my business stationary in the future...It's not necessarily truth, I'm sure that the small shop owners care even more, but the psychological impact of their approach makes a big difference.I would love to hear your thoughts...
few interesting links- here and here
I wrote a post once about the importance of packaging.One of the things I learned in the meantime at my own expense as a seller and as a buyer is how important is for your lovely packaging to arrive at its destination.It might seem like a very banal lesson, but here is what made me think: Recently I purchased few items from various small shops through Etsy and mini cards from MOO.Believe me or not none of these items ever arrived.I sent the emails and received an answer and replacement from MOO in 24 hours.I'm still waiting for a reply from other shops, and don't get me wrong I know how it feels when you have to answer one of those mails- let's say it's not the first thing you wish to do in the morning...and even less in the evening :) But when people from MOO answered, all my disappointment disappeared, I felt loved and cared for, and I was completely convinced that they are the best place to buy all my business stationary in the future...It's not necessarily truth, I'm sure that the small shop owners care even more, but the psychological impact of their approach makes a big difference.I would love to hear your thoughts...
few interesting links- here and here
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